Welcome to the online flower delivery service provided by Flowers North Watford. These Terms & Conditions ("Terms") govern the use of our website and the purchase of flower arrangements and related products for delivery across North Watford and its surrounding areas. By placing an order through our e-commerce platform, you agree to be bound by these Terms. Please read them carefully before making a purchase, as they contain important information regarding your contractual relationship with Flowers North Watford.
These Terms & Conditions apply to all customers who order flowers and related goods for delivery in North Watford and the neighbouring districts. Whether you are purchasing as an individual or on behalf of a business, these Terms will apply to every transaction conducted via our online store. If you do not agree with any of the provisions set forth, we recommend refraining from placing an order on our website.
When placing an order for flower delivery in North Watford through our website, you are required to follow the steps outlined below:
All orders are subject to availability. In the unlikely event that a chosen product is unavailable, Flowers North Watford will contact you to offer an alternative or a full refund.
Payments must be made in full at the time of ordering, using the payment methods accepted on our website. These methods may include major debit cards, credit cards, and other secure online payment systems approved by Flowers North Watford.
All prices are displayed in British Pounds (GBP) and are inclusive of any applicable Value Added Tax (VAT). Delivery charges, if applicable, will be clearly indicated at checkout before you confirm your order.
By providing payment details, you confirm that you are authorised to use the selected payment method. Flowers North Watford reserves the right to refuse any order in the event of payment failure, suspected fraud, or breach of these Terms.
Flowers North Watford delivers floral arrangements and products throughout North Watford and adjacent locations. The specific delivery area will be detailed on our website. We strive to ensure that your flowers are delivered fresh and on time.
Standard delivery times are outlined at checkout, and we endeavour to meet your preferred delivery slot wherever possible. Please note that delivery times may be affected by external factors such as weather conditions, traffic congestion, or public holidays.
Same-day or next-day delivery may be available for certain locations within North Watford, subject to order cut-off times as stated on the website. Requests for timed delivery will be accommodated where possible but cannot be guaranteed.
If the recipient is not available at the delivery address, our courier will follow your delivery instructions, attempt delivery to a neighbour, or leave a delivery note with collection or re-delivery details. Flowers North Watford does not accept liability for perishable goods once a delivery attempt has been made and according to your instructions.
You may cancel or amend your order prior to dispatch by contacting us using the instructions provided on our website. For peak periods (e.g., Valentine's Day, Mother’s Day, Christmas), all cancellation requests must be made as soon as possible.
Once the flowers have been prepared or dispatched for delivery, cancellation or amendment may not be possible. Should you request cancellation or amendment after this stage, Flowers North Watford will endeavour to assist, although any refund or change may be at our discretion.
A full refund will be provided for orders cancelled before preparation, subject to compliance with these Terms. Refunds may take up to 5-10 business days to process, depending on the payment method.
Due to the perishable nature of fresh flowers and plants, Flowers North Watford is unable to accept returns once the items have been delivered. However, if your order arrives damaged, incomplete, or does not match the description provided at the time of purchase, please notify us within 24 hours of delivery using the instructions on our website.
We may request photographic evidence of the issue to verify your claim. Where your claim is accepted, we will offer a replacement, partial refund, or full refund depending on the circumstances. This does not affect your statutory rights under the Consumer Rights Act 2015.
We take care to ensure that all product descriptions, images, and prices are accurate. However, given the seasonal and perishable nature of flowers, some substitution of flower varieties or colours may be required to ensure timely delivery and freshness, particularly when certain flowers are out of season or unavailable. Any substitutions will be of equal or greater value and will maintain the overall theme and quality of the arrangement.
Flowers North Watford endeavours to provide a reliable and high-quality online flower delivery service in North Watford and neighbouring areas. However, except as required by law, we shall not be liable for:
Our only obligation in relation to issues with product quality, non-delivery, or damage is limited to a replacement or refund as set out in these Terms. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability which cannot be lawfully excluded.
Customers are responsible for ensuring all information provided during the order process is complete and accurate. You must also ensure that someone is available at the delivery address to receive the flowers when expected, or that alternative arrangements are clearly specified.
It is your responsibility to review and understand any specific care instructions supplied with your flowers to help maintain their condition and longevity.
All content, images, branding, and website materials are the property of Flowers North Watford or its licensors. No part of the website or its content may be copied, reproduced, distributed, or used without the express written consent of Flowers North Watford.
Your privacy is important to us. Any personal information or payment details you provide during the order process will be handled per our Privacy Policy, in accordance with applicable UK data protection laws. We do not store payment card details, nor do we share your information with third parties except as required to fulfil your order or as required by law.
Flowers North Watford reserves the right to update or amend these Terms & Conditions at any time without prior notice. The updated version will be made available on our website and will apply to new orders from the date of publication. We recommend that you review these Terms periodically to stay informed of any changes.
These Terms & Conditions, and any agreement arising from them, shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes, claims, or proceedings arising out of or in connection with your use of the website or orders placed will be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms apply to all customers ordering flower delivery services in North Watford and surrounding vicinities as defined on our website. If you have queries regarding our delivery zones or these Terms, please refer to our website for the most current information.
If you need further clarification regarding these Terms & Conditions or have issues with your order, please use the contact form or customer support options provided on our website. We are committed to providing quality online flower delivery services throughout North Watford and neighbouring communities and value your feedback.
Thank you for choosing Flowers North Watford for your flower delivery needs across North Watford and the surrounding area.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in North Watford, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near North Watford.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
